19 August 2008

Medical customer service advisors

We are looking for full time and part time medical customer service advisors.
Job role includes:
* Provision of understanding, sympathetic and general first class customer services for inbound patient telephone calls.
* General information to be provided to patients relating to a wide range of private surgical and non surgical treatments.
* Unique selling points of our clients to be promoted to patients during these calls.
The role necessitates completion of administrative duties, relating to both the recording and communication of patient data for which candidates require:
* Excellent communication skills: clear, concise and presentable telephone manner essential.
* Medical education, medical knowledge and / or medical sector work experience is essential.
* Broad but basic knowledge of Orthopedic and Cosmetic surgery procedures ideal, enough to be able to briefly explain what common treatments are to a totally unknowledgeable patient.
* Effective and organised administration skills required.
* Familiarity with basic Microsoft Office package required (MS Word, MS Excel, MS Outlook).
Excellent opportunities for corporate client and medical patient exposure and internal advancement within the company.
GBP20,000.00 - GBP25,000.00 GBP / Per Year / OTE
(This is not an agency posting. Agencies do not apply to this post please.)
Please email a covering letter and your CV to b2b5@b2blimited.com and specify whether you're interested in either the full of part time positions.


Contact Info: b2b5@b2blimited.com, 0207 490 9320