London Operations Assistant
OVERALL JOB OBJECTIVE
? Responsible for ensuring effective and accurate processing of the Business Capital transactions and opening of facilities within the London Branch
? Contribution to the overall success of the banks Business Capital division
GENERAL RESPONSIBLITIES
? To provide liaison and operational processing support for new and existing Business Capital facilities within the London Branch
? Reconcile Business Capital facilities to Bank accounts and loan facilities
? Act as client first point of contact for the bank account (non Business Capital) queries and requests
JOB SPECIFIC RESPONSIBLITIES
New Facilities
? Ensure that all forms prepared by Sales Support and Portfolio & Operations are completed in accordance with agreed processes and channeled to the correct section within the Bank, following through to ensure processing within acceptable timescales and any queries are quickly resolved
? Convey all new account information back to Portfolio & Operations
? Assist with First Payment process to ensure Customer Services and Loans Admin have full Business Capital sign off to effect payment
Existing Client Processes
? Process Client Payments from I-factor reports within required banking timescales
? Process Client Charges and Facility Transfers from I-Factor GL Postings report
Reconciliation
? Reconcile Client facilities between I-Factor and Bank/Loan Accounts
Client Point of Contact
? First point of contact for Business Capital clients with non-ABL banking facilities, handling general queries and sourcing assistance for more specific requests, ensuring clients receive a satisfactory response within acceptable timescales
SKILLS AND COMPETENCIES REQUIRED FOR THE FUNCTION
? Knowledge of the Asset Based Lending Facilities provided by Business Capital
? Ability to operate I-Factor and Bank back office systems for processing transactions and resolving queries
? Must be able to use initiative and prioritise to achieve deadlines as required
? Customer focused approach and strong interpersonal skills for both internal and external communications
? Minimum of five GCSE passes including Maths and English
? Previous experience within a middle office or accounting function in either bank or asset based lending environment
Salary: £27-30k + Benefits
Contact Name: Hayley Biscoe
Email: hbiscoe@isabellalloyd.com
Phone: 0207 256 9657
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